When you listen to someone speak, are you really listening to them … or are you listening to the voice in your head?

Hearing someone and listening to someone are two very different things. It’s all too common for people to wait for their turn to speak or think about what to say next instead of truly listening to someone. 

But being a good listener is a sign of emotional intelligence and social awareness. It means really, truly paying attention to what people are saying — and it’s a skill that’ll set you apart in both your professional and personal life. The good news is, becoming a good listener isn’t all that difficult — it just takes some practice (and self-awareness).

So, what do you think: Are you really a good listener? Quiz yourself by following the flowchart below from CT Business Travel. Then, keep reading for nine helpful tips for improving your listening skills.